Concessions Account Manager

Concessions Account Manager

£DOE
REF: 12169 WW
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Job Description

A very exciting opportunity has arisen to come and join one of the UK’s fastest-growing womenswear brands in North London.

They are looking to recruit a strong and dynamic Concessions Account Manager to play an important role in their team.

Concessions Account Manager - Responsibilities

  • Be the primary point of contact and build long-term relationships with concessions partners
  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Forecast and track key account metrics
  • Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
  • Developing product for different partners
  • Work closely with the buying and design teams to develop fashion product
  • Monitor and analyze customer's usage of our product
  • Responsible for working with the sles team to onboard and integrate new clients and developing existing client relationships
  • Liaise between the customer and internal teams

Concessions Account Manager - Requirements

  • Proven account management or other relevant experience
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
  • Experience in delivering client-focused solutions based on customer needs
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written communications skills
  • Digital experience
  • Self-motivated and able to thrive in a results-driven environment
  • Natural relationship builder with integrity, reliability and maturity
  • Ability to prioritize among competing tasks
  • Critical thinking and problem solving skills
  • Understanding of website development, marketing, measurement and analytics, content management, digital marketing and internet technology
  • Excellent time and project management skills. You're always looking to improve inefficient processes
  • Keen attention to detail and adherence to deadlines
  • Expert at Microsoft Excel, Office Suite, Google Apps, Salesforce

Concessions Account Manager – The Skills

  • Prospecting Skills
  • Teamwork
  • Planning
  • Build Relationships
  • People Skills
  • Initiative
  • Customer Focus
  • Emphasize Excellence
  • Manage Multiple Projects
  • Attention to Detail

To apply please send your CV to s.woodward@peoplemarketing.co.uk.

We regret that due to the high amount of interest that we receive for each of our vacancies, if you do not hear from one of our consultants within 5 days then unfortunately you have not been shortlisted for this role.

Please continue to check our website for any other roles which may be of interest.

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