My client, a well-established supplier with its own brands, are looking for an experienced Senior Account Manager to join their Menswear team and play a key role in overseeing the merchandising and account operations across the business. You will manage a small but highly skilled team, collaborate with cross-functional departments, and work directly with customers to deliver exceptional product collections.
5 days in-house
Permanent right to work in the UK is essential.
Senior Account Manager - Key Responsibilities:
- Lead a small team that includes, merchandisers, design and garment techs.
- Manage and nurture key customer accounts from initial concept to final delivery, ensuring customer satisfaction at every stage.
- Hold regular customer meetings, take seasonal briefs, and actively seek opportunities to grow and strengthen current business relationships.
- Collaborate with the design and technical teams to develop and present collections that meet customer expectations.
- Negotiate competitive pricing with suppliers, ensuring the best value without compromising quality.
- Monitor and manage sample trackers, ensuring sample development stays on schedule.
- Present collections to customers, providing expert guidance and product insight.
- Maintain consistent communication with suppliers and customers to provide regular updates and manage any changes or challenges.
- Ensure all goods meet brand and customer standards, coordinating with the Tech team on factory audits, compliance, product testing, and AQL reports.
- Work closely with the logistics team to ensure accurate packing lists, shipping schedules, and product approvals.
Senior Account Manager - What We're Looking For:
- Proven experience in account management or merchandising, with a strong understanding of the product lifecycle from the supply chain.
- Exceptional leadership skills and the ability to guide and motivate a team.
- Strong negotiation abilities and an understanding of supplier relationships.
- Excellent communication and relationship-building skills
- Detail-oriented with the ability to ensure deadlines are met without compromising quality.
If you’re passionate about managing accounts, leading teams, and delivering exceptional customer experiences, we want to hear from you!
Please apply ASAP to Kat – k.barksby@peoplemarketing.co.uk
We regret that due to the high amount of interest that we receive for each of our vacancies, if you do not hear from one of our consultants within 5 days then unfortunately you have not been shortlisted for this role.
Please continue to check our website for any other roles which may be of interest.